Kidssydney.com is owned and operated by Kidssydney Jewellers as you access, browse and use our network you agree to all the Terms and Conditions contained herein, and agree that you acknowledge and understand them.
As valued customers of our web site do please ensure that you read these Terms and Conditions prior to ordering any of the goods both the use of this site.
Acceptance of Terms and Conditions
The kidssydney com. Web Site is owned and operated by kidssydney Jewellers. To use or access, use or browse this site you must be over eighteen (18) years of age. As such, by accessing, using or browsing this site, you acknowledge and agree to the terms and conditions, as well as any relevant disclaimers contained herein. Further, by continuing you acknowledge that you have read and understood these Terms and Conditions Kidsssydney Jewwellers reserves the right to change any or all of the information contained herein at any time and you should constantly check current terms and conditions.
Images appearing on this website
All Reasonable care is taken to ensure that photographs reflect as accurately as possible the product. You acknowledge that due to the inherent difficulties with photographing items of jewellery, some products may appear slightly different.
The prices that appear on this web site are quoted in Australian dollars and are valid and effective in Australia and internationally. The price, if affected, will include the GST.
For international orders please check your customs for the importing tax, Kidssydney Jewellers takes no responsibility or liability for the accuracy of any such price as it applies to any particular purchase.
Items in their original condition may be returned upon presentation of the original invoice within 14 days of order receipt.
Please kindly contact us if you wish to return or exchanging the items.
Item must be unworn no damage of the gemstone or metal.
Items with original box or satchel also required for return.
After the examination of item we will notify you via email once your refund has been proceed.
Returns or exchanges of online purchases by post.
Refunds will be processed via PayPal.
If you would like to exchange an item, please inform us of the style and size. That you would prefer. The item from the original order will first be returned and a new order containing the exchanged item will be processed.
As Kidssydney Jewellers is not liable for the loss of an item being returned we recommend that you return it using registered mail.
If you are returning or exchanging a faulty, damaged or incorrect item we will pay for the packaging and postage costs. However, we are unable to offer free delivery for ‘change of mind’ returns or exchanges.
Please kindly contact us below if you wish to return or exchange the items before post your item. Then we will instruct you how to proceed.
Orders of $150 or more will receive FREE DELIVERY.
For all orders under $150 a flat rate of $10 delivery fee will be charged for orders from Australia. International delivery fee depends on the country as stated on separately. Learn more about international delivery.
Delivery times are 3-5 business days from the time of order. A dispatch confirmation email displaying your track and trace number will be sent once the order is ready to be collected.
When your online purchase is complete you will receive an email containing your order confirmation and delivery details. We will also provide you with a link that will allow you to track and trace the status of your delivery at any time.
International delivery costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient.
Please note that in accordance with Australian export regulations we are required to declare the exact value of all items and identify the order as dutiable “merchandise”. We are also prohibited by law from identifying an order as a “gift” for export purposes, even if a customer has placed the order with the intention of delivery to a gift recipient.
For more information on taxes, duties and customs regulations please contact your local customs office directly.
We are currently able to offer delivery to the following countries:
All international postage is flat AU$10.00 with tracking number.
At Kidssydney Jewellers we are fully committed to respecting the privacy of our customers.
This policy describes how we will comply with the obligations contained in the Privacy Act 1988 (Cth) (Privacy Act).
What personal information do we collect and hold?
We may collect the following types of personal information:
mailing, email or street address;
telephone or facsimile number;
age or birth date;
profession, occupation or job title;
details of the products and services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries;
any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or your online presence, through our representatives or otherwise
How do we collect your personal information?
We will collect your personal information directly from you unless it is unreasonable or impracticable to do so. When collecting personal information from you, we may collect that information in various ways, including when you:
access or use our website;
speak with one of our representatives, either email or by telephone;
complete an application or purchase order;
order products from us;
contact us for information;
require a refund or exchange
We collect personal information about you so that we can perform our business activities and functions and to provide quality customer service. We collect, hold, use and disclose your personal information for the following purposes:
to complete sales transactions;
to deal with queries or customer service issues;
to keep you up-to-date with products, services, events and promotions that we think would be of particular interest through a variety of channels;
for the administrative, marketing (including direct marketing), planning, product or service development, quality control and research purposes of Kidssydney jewellers;
for planning, product development or research purposes;
to process and respond to any complaint made by you.
Disclosing personal information
We only send or disclose your personal information to third party organisations when:
we have your consent to share your information;
we need to share your information in order to provide the product or service you have requested;
we otherwise have a need to send your information to third party service providers.
Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies. However, you will not be able to take full advantage of our web site if you do so.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
3rd party cookies
We use Google Analytics, Google Fonts, Font Awesome, Instagram, and Facebook.
Google Analytics keeps traffic records for 26 months.
If you do not agree with the collection of your traffic data, you can disable cookies. Please check your browser settings.
All payments details are handled by Paypal. We do not keep/manage any payment details on record.
How long we retain your data
We keep contact form entries for 6 months, analytics records for 1 year.
We keep your record of purchasing and ordering for 7 years according to Australian law.
After 7 years, the record will be deleted.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
email@example.com and we will respond within 48 hours.